Support — Well & Septic Log

Last updated: July 16, 2026

Contact

For questions, bug reports, or feature requests about Well & Septic Log, please contact:

goonobu@gmail.com

We review all messages and reply as soon as we can (please allow some time for a response).

FAQ

Q. Are there any ads?

A. No. The App does not include any advertising SDK.

Q. Where is my data stored?

A. Entirely on your device. The App performs no network communication, and there is no account or sign-in.

Q. How does the free trial work?

A. The App is free to download and every feature is available for 7 days from your first launch. After the trial, you can still view all of your existing records — a one-time "Unlock" purchase is required to add new well tests, septic pump-out records, equipment logs, or to export a PDF.

Q. Is the Unlock a subscription?

A. No. It's a single one-time purchase. There is no recurring charge.

Q. How is the next septic pump-out date calculated?

A. The App estimates a recommended pump-out interval from your household size and tank size, based on published EPA guidance. This is a planning estimate only, not a professional or regulatory determination — always follow guidance from a licensed septic service provider or your local health department.

Q. Does the App tell me if my well test results are good or bad?

A. No. The App only records the numbers you enter from your lab report. It does not judge or interpret results — please check with your local health department or testing lab for guidance.

Q. How do I delete my data?

A. Delete individual records within the App, or uninstall the App to remove everything stored on your device.

Privacy Policy

See the Privacy Policy.